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Product Details

Benefits
  • Relieve tension caused by long hours at a screen or restless nights
  • Move more freely, sleep better, and experience less neck pain
  • A combination of soothing heat, EMS, and traction for complete neck care
  • Built with durable, premium materials to support years of use
Key Features
  • 3 EMS(Electric Muscle Stimulation) modes with 20 EMS intensity levels
  • 3 soothing heat levels to improve blood circulation and relax tight muscles
  • 3 ergonomic traction modes to help you restore natural neck curve
  • Easy-to-use remote control; 15-minute auto-off timer
  • Includes an auto mode that enables all 3 functions at once
Who Is It For
  • Individuals experiencing neck pain, stiffness, or tension
  • Those with poor posture from prolonged desk work or screen use
  • People seeking better sleep quality through improved circulation and relaxation
  • Anyone looking for a convenient at-home solution for neck care and cervical spine alignment
What's Included
Recommended by 93% of physical therapists*
Recommended by 93% of physical therapists*

*Based on an in-house survey of 14 physical therapists.

It feels just like a chiropractic session — without the appointment!

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3 Pro-Level Traction Modes

Relax Mode: Gently push the back of your neck while lifting it upward.

Shiatsu Mode: Mimics the masseur's lifting and pressing motions on your neck.

Strong Traction Mode: Combines pushing and pulling motions for effective neck relaxation.

mytrex-medi-neck-3-in-1-traction-device

Soothing Heat Therapy

Soothing heat loosens up your neck muscles, increases blood flow, and improves sleep quality - all in just 15 minutes.

Low temp: 37°C – 39°C (99°F – 102°F)

Medium temp: 38°C – 41°C (100°F – 106°F)

High temp: 40°C – 43°C (104°F – 109°F)

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3 EMS Pulse Modes & 20 Intensities

EMS(Electrical Muscle Stimulation) uses gentle electrical pulses to stimulate deep muscles, relieving muscle stiffness and improving mobility.

3 EMS Modes: Tapping, Kneading and Pinching

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Easy-to-Use

Easily switch modes or adjust intensity with the intuitive remote control.

Tip: Most users love the Auto mode — it activates traction, heat, and EMS all at once for a complete experience.

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Unlock Neck Comfort in Just 15 Minutes

Neck pain often comes from compressed vertebrae that pinch nerves and restrict blood flow, causing pain, stiffness and tension. The Medi Neck gently lifts and stretches your neck with electrical traction to decompress all seven vertebrae, boost blood flow, release tension, and realign the cervical spine.

Loved By People Like You!

How to Use

Step 1: Connect the Power

Plug the AC adapter into the device, then insert the power plug into an outlet.

Step 2: Position the Device

Lie down on a flat, hard surface, ensuring the heating & EMS pads are in direct contact with your neck. Dampen your neck if needed for better EMS sensation.

Step 3: Power On

Press the Power button on the remote; the LCD screen will light up and start a 15-minute timer.

Step 4: Select Your Mode

Use the remote to choose your preferred mode. The selected mode will light up, and the operation will begin.

For more details, please refer to the user manual below.

User Manual
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Why Choose Medi Neck Over Others?

❌ Budget units often restrict traction force and position, keeping neck muscles tense.

❌ Most competitors lack heat, EMS, adjustable intensity, and proper headrest support.

Medi Neck provides consistent, targeted traction that actually mimics clinical mechanical therapy.

For real results: Choose a device with full features and ergonomic design for lasting comfort and mobility.

Your Neck Deserves Better Care!

Product Specifications

mytrex-medi-neck-3-in-1-traction-device
  • Dimensions: 13.5*7*3.3 in
  • Main Unit Weight: 3.5 lbs
  • Max Load Capacity: 44 lbs
  • AC Voltage: 100-240V
  • EMS Frequency: 2Hz to 85Hz
  • Auto-Off Timer: 15 minutes
  • Warranty: 1-year warranty

FAQs

Can I use this if I have pre-existing medical condition?

Cervical traction is considered a physical therapy treatment; therefore, we strongly recommend that you consult a doctor before using it if you're concerned.

Note: Please start with a lower intensity and a shorter usage duration.

Can I use this device on the bed or sofa?

For optimal traction performance, we recommend using the MEDI Neck on a flat, hard surface, such as tile, wooden or carpeted floor.

Can I sleep with this neck care device on?

We would strongly advise against using this cervical traction device while sleeping. Please note that MEDI NECK has a 15-min auto off timer, which also helps prevent discomfort due to prolonged usage.

Does this device help with posture correction?

Yes, by regularly stretching and relaxing tight neck muscles, this cervical traction device can help improve posture over time.

When should I not use cervical traction treatment?

1. Diagnosed or Suspected Cervical Spine Conditions:
If you have diagnosed or suspected conditions like cervical spine tumors, tuberculosis, or infections, it's advised to avoid traction.

2. Severe Disc Problems or Spinal Issues:
If you have a central cervical disc herniation with symptoms like pain, numbness, or dysfunction in both your arms or legs, or issues with bowel and bladder control, cervical traction should be avoided. Patients with cervical myelopathy (spinal cord compression) or severe spinal stenosis should also avoid cervical traction.

3. Cervical Disc Herniation with Spinal Slippage (Spondylolisthesis):
If your cervical spine has vertebrae that are displaced (spondylolisthesis), traction could make things worse, so it should be avoided.

4. Poor Overall Health or Serious Health Conditions:
If you're dealing with serious respiratory, circulatory, or other health issues, cervical traction might not be safe for you. Always consult your doctor to make sure traction is appropriate for your health condition.

5. Osteoporosis, High Blood Pressure, or Heart Problems:
People with significant osteoporosis (bone thinning), high blood pressure, or heart disease should avoid cervical traction. Traction can cause fractures in osteoporotic bones or worsen heart and blood pressure issues.

6. Increased Neck Pain After Treatment:
If you notice your symptoms worsen or you experience intense pain after using traction, stop immediately and consult with your doctor.

7. Pregnancy, Children, or Cancer/Tumor Patients:
Pregnant women, children, and patients with cancer or tumors should avoid cervical traction.

What should I do if I can barely feel the EMS stimulation?

The electrical signals are transmitted through water or other moisture. Before use, please moisten the area of your neck where the EMS/heat pads will be in contact with water.

Why do I feel pain in my neck after using?

1. Overusing the neck traction device can strain the muscles and ligaments, resulting in post-traction pain. In this case, we recommend reducing the traction time.

2. Discomfort can also be caused by excessive friction on the skin. If pain occurs, we recommend shortening the usage time.

3. Additionally, applying heat to the treatment area before and after use to promote blood circulation can help reduce discomfort.

How long does it take to feel relief?

Some users feel relief after the first few sessions, while others may require consistent use for several days to notice improvement. Results vary depending on the individual's condition and the severity of the neck pain.

Is it safe to use the neck traction device every day?

Yes, the EMS neck traction device is safe for daily use.

Is it normal to feel a mild dizziness or nausea when using the device?

If you're not diagnosed with CSM (Cervical Spondylotic Myelopathy),a mild dizziness or nausea during your first use of MEDI NECK is a normal reaction to neck traction.

Is there an English version of the manual for MEDI NECK?

Yes, if you only receive a Japanese version of the manual, please find the English version here: MEDI NECK English manual.

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