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Benefits
  • Combines soothing heat, EMS, and gentle, pro-level traction
  • Relieves neck tension caused by poor posture and screen-heavy days
  • Gradually improves forward head posture with consistent use
  • Relieve neck pain naturally, sleep better, and move more freely
Key Features
  • 3 EMS(Electric Muscle Stimulation) modes with 20 EMS intensity levels
  • 3 soothing heat levels to improve blood circulation and relax tight muscles
  • 3 ergonomic traction modes to help you restore natural neck curve
  • Easy-to-use remote control; 15-minute auto-off timer
  • Includes an auto mode that enables all 3 functions at once
Who Is It For
  • Individuals experiencing neck pain, stiffness, or tension
  • Those with prolonged desk work hours or screen use
  • People seeking better sleep quality through improved circulation and relaxation
  • Anyone looking for a convenient at-home solution for neck care and cervical spine alignment
What's Included
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3 Dynamic Traction Modes

Relax Mode: Gently push the back of your neck while lifting it upward.

Shiatsu Mode: Mimics the masseur's lifting and pressing motions on your neck.

Strong Traction Mode: Combines pushing and pulling motions for effective neck relaxation.

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3 EMS Pulse Modes & 20 Intensities

Gentle, low-frequency pulses release stubborn muscle knots and improve neck mobility.

  • Tapping Mode: 2-43 Hz
  • Kneading Mode: 15-43 Hz
  • Pinching Mode: 85 Hz
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Soothing Heat Therapy

Soothing heat loosens stiff neck muscles, increases blood flow, and helps you sleep better.

  • Low temp: 37°C – 39°C (99°F – 102°F)
  • Medium temp: 38°C – 41°C (100°F – 106°F)
  • High temp: 40°C – 43°C (104°F – 109°F)

Authentic neck care, right at home

— with just a button.



Tip: Most users love the Auto mode — it activates traction, heat, and EMS all at once for a complete experience.

Is Your Neck Paying the Price of Modern Life?

Sleep Discomfort

"I can't find a comfortable sleeping position because of neck pain."

Tireness & Fatigue

"I'm always feeling tired or fatigued even after a full night's sleep."

Arms Tingling

"I feel tingling, numbness, or weakness in my arms, hands, or fingers."

Posture Concerns

"My posture feels off, and I catch myself leaning forward more than I'd like."

Long Desk Hours

"After long desk hours, my neck is stiff and in pain, sometimes with headaches."

Screen-Heavy Days

“I spend hours on screens — and my neck and shoulder pay the price.”

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Target Multiple Root Causes With Medi Neck

❌ Many conventional methods target only one cause of neck pain and mask the symptoms.

✅The Medi Neck 3-in-1 traction device addresses muscle tensionnerve compression, and circulation simultaneously.

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From Value to Results: Why Medi Neck Stands Out

❌ Budget units often restrict traction force and position, keeping your neck muscles tense after use.

❌ Most competitors lack heat, EMS, adjustable intensity, and proper headrest support.

Medi Neck provides consistent, professional-level traction that actually mimics in-clinic mechanical therapy.

For real results: Choose a device with full features and ergonomic design for lasting comfort and mobility.

Recommended Points for Physical Therapists

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I recommend it to people who have a desk job. Just 15 minutes a day at home, and it takes care of my neck — no hassle at all.

— Lee Takiji-san

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It can ease the neck stiffness effectively while guiding your neck to the right position simultaneously.

— Nakayama Minori-san

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Auto mode makes it so easy to use! Recommend it to people who are prone to neck strain from screen-heavy days.

Ryota-san

Find Relief As They Did

How to Use

Step 1: Connect the Power

Plug the AC adapter into the device, then insert the power plug into an outlet.

Step 2: Position the Device

Lie down on a flat, hard surface, ensuring the heating & EMS pads are in direct contact with your neck.

Step 3: Power On

Press the Power button on the remote; the LCD screen will light up and start a 15-minute timer.

Step 4: Select Your Mode

Choose your preferred mode using the remote. The selected mode will light up, and the operation will begin.

*For best results, use on a flat, firm surface. Adjust EMS intensity only when the device is in contact with your skin — dampen your neck if needed for better sensation.

Please refer to the user manual below for more details.

User Manual
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Product Specifications

  • Dimensions: 17.72*9.17*4.33 in
  • Main Unit Weight: 3.5 lbs
  • Max Load Capacity: 44 lbs
  • AC Voltage: 100-240V
  • EMS Frequency: 2Hz to 85Hz
  • Auto-Off Timer: 15 minutes
  • Warranty: 1-year warranty

Pick The Exact EMS Traction Device You Need

Your Neck Deserves Better Care!

FAQs

Medi Neck vs. Reset Neck: What's the Difference?
  • Choose Medi Neck if you want daily relief with EMS, heat, and neck lift traction — perfect for regular neck care.
  • Choose Reset Neck if you need a harder neck stretch with dynamic traction, shoulder‑lock airbags, and cordless freedom — ideal for targeted recovery.

If you're not sure: start with your lifestyle. Do you prefer plug‑and‑play simplicity or cordless flexibility?

Can I use this if I have pre-existing medical condition?

Cervical traction is considered a physical therapy treatment; therefore, we strongly recommend that you consult a doctor before using it if you're concerned.

Note: Please start with a lower intensity and a shorter usage duration.

Can I use this device on the bed or sofa?

For optimal traction, we recommend using the MEDI Neck on a flat, hard surface, such as tile, wooden or carpeted floor.

* If the initial lift feels too strong, start by using the device on a soft surface like a bed or sofa. This gently buffers the traction. Once your neck flexibility improves, move to a firmer surface to experience the full traction effect.

Can I sleep with this neck care device on?

We would strongly advise against using this cervical traction device while sleeping. Please note that MEDI NECK has a 15-min auto off timer, which also helps prevent discomfort due to prolonged usage.

Does this device help with posture correction?

Yes, by regularly stretching and relaxing tight neck muscles, this cervical traction device can help improve posture over time.

When should I NOT use cervical traction treatment?

1. Diagnosed or Suspected Cervical Spine Conditions:
If you have diagnosed or suspected conditions like cervical spine tumors, tuberculosis, or infections, it's advised to avoid traction.

2. Severe Disc Problems or Spinal Issues:
If you have a central cervical disc herniation with symptoms like pain, numbness, or dysfunction in both your arms or legs, or issues with bowel and bladder control, cervical traction should be avoided. Patients with cervical myelopathy (spinal cord compression) or severe spinal stenosis should also avoid cervical traction.

3. Cervical Disc Herniation with Spinal Slippage (Spondylolisthesis):
If your cervical spine has vertebrae that are displaced (spondylolisthesis), traction could make things worse, so it should be avoided.

4. Poor Overall Health or Serious Health Conditions:
If you're dealing with serious respiratory, circulatory, or other health issues, cervical traction might not be safe for you. Always consult your doctor to make sure traction is appropriate for your health condition.

5. Osteoporosis, High Blood Pressure, or Heart Problems:
People with significant osteoporosis (bone thinning), high blood pressure, or heart disease should avoid cervical traction. Traction can cause fractures in osteoporotic bones or worsen heart and blood pressure issues.

6. Increased Neck Pain After Treatment:
If you notice your symptoms worsen or you experience intense pain after using traction, stop immediately and consult with your doctor.

7. Pregnancy, Children, or Cancer/Tumor Patients:
Pregnant women, children, and patients with cancer or tumors should avoid cervical traction.

What should I do if I can barely feel the EMS stimulation?

The electrical pulses are transmitted through water or other moisture. Before use, please moisten the area of your neck where the EMS/heat pads will be in contact with water.

Why do I feel pain in my neck after using?

1. Overusing the neck traction device can strain the muscles and ligaments, resulting in post-traction pain. In this case, we recommend reducing the traction time.

2. Discomfort can also be caused by excessive friction on the skin. If pain occurs, we recommend shortening the usage time.

3. Additionally, applying heat to the treatment area before and after use to promote blood circulation can help reduce discomfort.

How long does it take to feel relief?

Some users feel relief after the first few sessions, while others may require consistent use for several days to notice improvement. Results vary depending on the individual's condition and the severity of the neck pain.

Is it safe to use the neck traction device every day?

Yes, the EMS neck traction device is safe for daily use.

Is it normal to feel mild dizziness, nausea, or discomfort when using the device?

If you're not diagnosed with CSM (Cervical Spondylotic Myelopathy), mild dizziness or nausea, or discomfort during your first use of MEDI NECK is a normal reaction. Because the device provides a deep physical stretch, tight muscles may need a moment to adapt to the sensation.

Is there an English version of the manual for MEDI NECK?

Yes, if you only receive a Japanese version of the manual, please find the English version here: MEDI NECK English manual.

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