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- Relieve Neck Tension – Eases stiffness after long hours at the desk or using screens.
- EMS & Heat Therapy – Stimulates muscles and boosts circulation for faster fatigue relief.
- Ergonomic Design – Comfortably cradles your neck for stable, safe use.
- Adjustable Intensity – Multiple levels for personalized relaxation.
- Plug-In Convenience – Continuous power for daily at-home neck care.
Disclaimer
This product supports general wellness. It is not a medical device and does not diagnose, treat, or prevent medical conditions. Individual results may vary. Please consult a healthcare professional before use if you have any health concerns.
Use Tip(s)
For optimal results, use on a flat, firm surface. EMS intensity can only be adjusted when the device touches your skin for safety.
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Medi Neck 3-In-1 Traction Device
Product Details
Benefits
- Effective Relief for Tech Neck & Sleep Pains: Specifically targets and alleviates discomfort caused by computer use and poor sleeping positions.
- Multi-Function Therapy: Combines soothing heat, effective EMS stimulation, and gentle traction for comprehensive treatment.
- High-Quality, Durable Construction: Built with sturdy materials and a commercial-grade cable designed to last.
- Improves Neck Mobility & Comfort: Users report feeling significant relief and better neck movement after consistent use.
- Highly Adjustable for All Users: Wide range of intensity settings for heat, EMS, and traction to suit any comfort level.
Key Features
- 3 EMS(Electric Muscle Stimulation) modes; 20 EMS intensity levels
- 3 soothing heat levels to improve blood circulation
- 3 traction modes for cervical arch alignment
- Easy-to-use remote control
- Includes an auto mode that enables all 3 functions
Who Is It For
- Individuals experiencing neck pain, stiffness, or tension
- Those with poor posture from prolonged desk work or screen use
- People seeking better sleep quality through improved circulation and relaxation
- Anvone looking for a convenient at-home solution for neck care and spinal alignment
What's Included
- MEDI NECK × 1
- AC Adapter × 1
- User Manual × 1
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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FAQ’s
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Contact Us
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For my use, it was most helpful for my neck. Reasonably comfortable for me to use and cradles my head nicely.
— Susan
This is probably the most interesting cervical traction unit I've ever used and I've used quite a few styles. The TENS is a great touch, very relaxing.
— Savis
This device is great! I use it for 15 minutes and then stretch my neck, and I’m able to get some releases.
— Stephanie T.
Everyday Neck Relief, The Natural Way
Designed with 3 traction modes, 3 EMS massage modes with 20 intensity levels, and 3 heat therapy settings, it helps alleviate neck muscle tension, improve circulation, and realign your cervical spine.
*For safety reasons, the EMS intensity will reset to Level 1 each time you switch EMS modes.

20 EMS Levels
EMS(Electrical Muscle Stimulation) uses gentle electrical pulses to stimulate muscle contractions naturally, relaxing stiff neck muscles and improving mobility.
3 EMS Modes:
Tapping Mode
<2Hz-43Hz>
Kneading Mode
<15Hz-43Hz>
Pinching Mode
<85Hz>

3 Traction Modes
Relax Mode:
Gently push the back of your neck
while lifting it upward.
Shiatsu Mode:
Mimics the masseur's lifting and pressing motions on your neck.
Strong Traction Mode:
Combines pushing and pulling motions for effective neck relaxation.

Heat Therapy
Soothing heat loosens up your neck muscles, increases blood flow, and improves sleep quality - all in just 15 minutes.
Low temp: 37°C – 39°C (99°F – 102°F)
Mid temp: 38°C – 41°C (100°F – 106°F)
High temp: 40°C – 43°C (104°F – 109°F)

Easy-to-Use
Easily switch modes or adjust intensity with the intuitive remote control.
Tip: Most users love the Auto mode — it activates traction, heat, and EMS all at once for a complete experience.

Dual Airbag, Deeper Relaxation
The dual-airbag design gently supports and cradles your neck, automatically inflating and deflating to stretch and release neck tension. It helps reduce stiffness, restore your natural neck curve, and improve posture.

Works Like a Chiropractor
MEDI NECK applies traction at the perfect angle to target all three sections of your cervical spine, which consists of seven vertebrae. This pro-level neck stretching technique provides lasting neck relief, saving you from frequent visits to the massage spa.
Unwind, Align, and Feel Free


*Individual results may vary.
Trusted by Wellness Lovers




How to Use
Step 1: Connect the Power
Plug the AC adapter into the device, then insert the power plug into an outlet.
Step 2: Position the Device
Lie down on a flat, hard surface, ensuring the heating & EMS pads are in direct contact with your neck. Dampen your neck if needed for better EMS sensation.
Step 3: Power On
Press the Power button on the remote; the LCD screen will light up and start a 15-minute timer.
Step 4: Select Your Mode
Use the remote to choose your preferred mode. The selected mode will light up, and the operation will begin.
For more details, please refer to the user manual below.
Product Specifications

- Dimensions: 13.5*7*3.3 in
- Main Unit Weight: 3.5 lbs
- Max Load Capacity: 44 lbs
- AC Voltage: 100-240V
- EMS Frequency: 2Hz to 85Hz
- Auto-Off Timer: 15 minutes
- Warranty: 1-year warranty
FAQs
Can I use this if I have pre-existing medical condition?
Cervical traction is considered a physical therapy treatment; therefore, we strongly recommend that you consult a doctor before using it if you're concerned.
Note: Please start with a lower intensity and a shorter usage duration.
Can I use this device on the bed or sofa?
For optimal traction performance, we recommend using the MEDI Neck on a flat, hard surface, such as tile, wooden or carpeted floor.
Can I sleep with this neck care device on?
We would strongly advise against using this cervical traction device while sleeping. Please note that MEDI NECK has a 15-min auto off timer, which also helps prevent discomfort due to prolonged usage.
Does this device help with posture correction?
Yes, by regularly stretching and relaxing tight neck muscles, this cervical traction device can help improve posture over time.
When should I not use cervical traction treatment?
1. Diagnosed or Suspected Cervical Spine Conditions:
If you have diagnosed or suspected conditions like cervical spine tumors, tuberculosis, or infections, it's advised to avoid traction.
2. Severe Disc Problems or Spinal Issues:
If you have a central cervical disc herniation with symptoms like pain, numbness, or dysfunction in both your arms or legs, or issues with bowel and bladder control, cervical traction should be avoided. Patients with cervical myelopathy (spinal cord compression) or severe spinal stenosis should also avoid cervical traction.
3. Cervical Disc Herniation with Spinal Slippage (Spondylolisthesis):
If your cervical spine has vertebrae that are displaced (spondylolisthesis), traction could make things worse, so it should be avoided.
4. Poor Overall Health or Serious Health Conditions:
If you're dealing with serious respiratory, circulatory, or other health issues, cervical traction might not be safe for you. Always consult your doctor to make sure traction is appropriate for your health condition.
5. Osteoporosis, High Blood Pressure, or Heart Problems:
People with significant osteoporosis (bone thinning), high blood pressure, or heart disease should avoid cervical traction. Traction can cause fractures in osteoporotic bones or worsen heart and blood pressure issues.
6. Increased Neck Pain After Treatment:
If you notice your symptoms worsen or you experience intense pain after using traction, stop immediately and consult with your doctor.
7. Pregnancy, Children, or Cancer/Tumor Patients:
Pregnant women, children, and patients with cancer or tumors should avoid cervical traction.
What should I do if I can barely feel the EMS stimulation?
The electrical signals are transmitted through water or other moisture. Before use, please moisten the area of your neck where the EMS/heat pads will be in contact with water.
Why do I feel pain in my neck after using?
1. Overusing the neck traction device can strain the muscles and ligaments, resulting in post-traction pain. In this case, we recommend reducing the traction time.
2. Discomfort can also be caused by excessive friction on the skin. If pain occurs, we recommend shortening the usage time.
3. Additionally, applying heat to the treatment area before and after use to promote blood circulation can help reduce discomfort.
How long does it take to feel relief?
Some users feel relief after the first few sessions, while others may require consistent use for several days to notice improvement. Results vary depending on the individual's condition and the severity of the neck pain.
Is it safe to use the neck traction device every day?
Yes, the EMS neck traction device is safe for daily use.
Is it normal to feel a mild dizziness or nausea when using the device?
If you're not diagnosed with CSM (Cervical Spondylotic Myelopathy),a mild dizziness or nausea during your first use of MEDI NECK is a normal reaction to neck traction.
Is there an English version of the manual for MEDI NECK?
Yes, if you only receive a Japanese version of the manual, please find the English version here: MEDI NECK English manual.